Healthcare Benefits GPT

Employee benefits education and plain-language support.

Healthcare Benefits GPT is a custom GPT prototype I built to help employees better understand healthcare benefits in plain English.

The idea came from a very real HR problem: employees were being asked to choose from six different healthcare plans, each with different terms, costs, deductibles, copays, coinsurance, and out-of-pocket maximums. Even when the plan information was available, the volume of choices and the language around healthcare created confusion.

This tool was designed to give employees a calmer starting point. It can explain common healthcare terms, help compare plan concepts, and prepare employees to ask better questions before making benefit decisions.

The goal is not to replace HR, carrier guidance, or official plan documents. The goal is to make benefits information more approachable so employees feel less overwhelmed and more confident during enrollment.

Skills Demonstrated
Custom GPT design | Benefits communication | Employee education | Plain-language HR support | Benefits literacy | Responsible AI guardrails | HR knowledge translation

Demo Coming soon